Lex interviews Hristo Borisov, CEO and co-founder of Payhawk, a leader in B2B payments and expense management. Together, they discuss the evolution of product development, from mobile apps to platforms that solve customer problems. Touching on the 2017 trend of chatbots and the practical uses of this technology today via ChatGPT. Additionally, Hristo expands on the company he founded in 2018 - Payhawk, a Fintech company that automates financial functions for businesses, highlighting the importance of understanding customer problems and iterating solutions to validate and prototype them.

MENTIONED IN THE CONVERSATION

Payhawk's website: https://bit.ly/3ZjfCRM

Hristo's Linkedin profile: https://bit.ly/3ETjWiv

Topics: fintech, payments, credit, ERP, SaaS, cloud, AI, platform, API, financial ecosystem, chatbots

Companies: Payhawk, Telerik, Progress Software, DarwinAI, Progress NativeChat, Brex, Ramp, ChatGPT

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TIMESTAMPS

1’28”: Hristo’s foundational experiences in technology & how he became a founder

4’03”: Telerik - A successful launchpad for entrepreneurs & startups

7’47”: Building a platform vs building a point solution & building for developers (customer segment)

12’35”: Building a system that generates chatbots - the experience, the motivations, and the outcome

19’10”: Payhawk - the idea, the execution, the main functions, how much money they have raised and what it is used for

24’44”: Payhawk’s customers - the types of customer, the engagement strategy, the go-to-market strategy, and your evolved approach to developers

29’12”: The journey of evolving the product/feature set to becoming the financial ecosystem for the CFO

34’04”: The adjacency of the software product and the underlying financial product & thinking about growth from a global vs regional perspective

39’04”: Channels to use to connect with Hristo & Payhawk

Disclaimer here — this newsletter does not provide investment advice and represents solely the views and opinions of FINTECH BLUEPRINT LTD.

Contributors: Lex, Laurence, Matt, Farhad, Mike, Daniella

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Modern spend management systems for CFOs and employees, with Payhawk CEO Hristo Borisov

The Fintech Blueprint