Telephone Conversations: 45 Essential Phrases To Speak On The Phone in English

Emma from mmmEnglish presents a lesson focused on improving telephone communication skills in English. She outlines key areas such as politely interrupting, asking someone to wait, showing appreciation, and wrapping up a phone call. The lesson provides specific phrases and expressions for each scenario, distinguishing between casual and formal contexts. Emma also mentions a downloadable PDF worksheet containing all the phrases from this lesson and a previous one, encouraging listeners to use it for practice to build confidence in their English phone conversations.