In this episode of the Business English Podcast, Aubrey and Lindsay discuss three English words or phrases to avoid when interacting with clients to prevent unintentional offense or objectification. They focus on the phrasal verb "work on" and explore alternative expressions like "tackle," "pursue," "secure," "expand your client base," and "attract clients." The hosts emphasize the importance of considering the implied meaning and the potential impact of language choices on building respectful relationships with clients and coworkers. They also highlight the differences between language used in internal meetings versus direct client communication, and they role-play a scenario to illustrate the appropriate use of these phrases in a business context.
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