In this episode of Acquired, hosts Ben and David interview Bret Taylor and Clay Bavor, co-founders of Sierra, about AI's transformative potential and its impact on business and society. The conversation explores whether AI is a revolutionary shift or simply advanced software, touching on the second-order effects of AI, the evolution of AI terminology, and Sierra's mission to build customer-facing AI agents. They discuss the rapid adoption rates of AI technologies like ChatGPT, the potential disruption of internet advertising models, and Sierra's outcome-based pricing strategy. The discussion also covers the talent landscape in AI, the competitive dynamics between foundation model companies and applied AI companies, and the challenges and opportunities for large organizations in adopting AI.
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