In this episode of 20 Sales, Harry Stebbings interviews Amit Bendov, CEO of Gong, about his journey in building the AI sales platform. Amit shares insights on the initial vision behind Gong, which challenged the traditional view of CRM as the single source of truth, and how AI can revolutionize sales by automating tasks and improving effectiveness. He discusses the challenges faced in the early stages, including raising capital and achieving product-market fit, and also reflects on key decisions, such as expanding the product line and navigating periods of slow growth. The conversation explores the impact of AI on sales team structures, the future of sales roles, and the importance of data and workflows in leveraging AI effectively, while also diving into Gong's pricing strategies and future plans to become a revenue AI operating system.
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