This podcast episode dives into the experiences of Salmiya Murthy, former Chief Customer Officer of Seven Lakes Technologies, as the company navigated through market and people pivot points. The discussion covers talent identification and retention, the importance of shared language around organic talent, identifying and addressing talent gaps and burnout, and the company's strategies for grooming talent and nurturing leadership skills. The episode also delves into how the company pivoted during a downturn by prioritizing emotional hygiene, establishing executive advisory boards, and engaging with customers, leading to positive outcomes.
