Welcome to Day 20 of the Double Your Profit Series

The go-to series for contractors, home service owners, and small business entrepreneurs.
Today, we’re digging into one of the toughest — and most important — topics in business: Improving Employee Productivity.
It’s tempting to think the secret is cloning your best performer. But here’s the reality: if you average your top performer with your lowest performer, their combined output often falls below the team average.
That’s why low performers don’t just under-deliver — they drag down your best people too. The key isn’t creating more “10x” employees. It’s raising the performance of your average team member.

🧠 Why Average Matters

High performers show what’s possible. Low performers anchor everyone else. True business growth comes from pushing the middle up — steadily raising the floor across your entire team.

💡 What You’ll Learn in This Episode:
How strong managers make or break productivity: train them to coach, hold accountable, and know when it’s time to “train up or train out”

The difference between a “them problem” and a “you problem” in performance management

How hiring high producers raises the floor, shifts expectations, and keeps your team sharp

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📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.

⚙️ The Big Picture

Productivity isn’t just about chasing rockstars — it’s about systematically raising the floor. With clear goals, visible accountability, strong managers, and fresh high-performers, your team will continually elevate what “normal” performance looks like.

🔥 Think of this episode as your playbook for maximizing team output and protecting your top performers from being dragged down.

📚 Keep Learning

More Ways To Connect with O&O

John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC

📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.

Double Your Profit Day #20 Make Your Team Better Without New Hires!

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast