In this episode of the Why That Worked podcast, Donald Miller and Kyle Reed discuss the "curse of knowledge," which is when someone assumes their audience has the same understanding of a product or idea that they do. They use the podcasting app "Snipd" as an example of a product with a name that doesn't clearly communicate its function. They emphasize the importance of clear messaging and avoiding jargon to ensure potential customers understand the value of a product or service. Kyle shares practical tips, such as the "tap test" and the importance of stating what your product does plainly, to help business owners overcome the curse of knowledge and improve their marketing efforts, suggesting that clear communication is key to engaging customers and driving revenue. They also promote StoryBrand.ai as a tool to help clarify messaging.
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