ChatGPT chief Nick Turley doesn't want you too attached to AI

In this episode of Decoder, Alex Heath interviews Nick Turley, head of ChatGPT at OpenAI, about the recent rollout of GPT-5 and the unexpected backlash from users who missed the previous model, 4o. They discuss OpenAI's plans to bring back 4.0 and implement a deprecation schedule for future models. The conversation explores the emotional attachment users develop with AI models, balancing product goals with user needs, and addressing potential negative side effects. They also delve into ChatGPT's business model, including subscriptions, potential for ads and commerce, and the company's commitment to user value. Finally, they discuss the growth of ChatGPT, its global reach, efforts to reduce hallucinations, and the future of the product beyond a chatbot interface, including potential hardware ventures and partnerships.