“ You're on your own as a business owner. You're trying to figure out, there's no course that anybody gives you to tell you how to be a business owner.”
-Lynn Gagne-Webb

In the first of a two-part series, Lynn Gagne-Webb, founder of Custom Bookkeeping, shares her journey from the corporate world to running and selling a successful bookkeeping firm. As well, Lynn dives into her unique approach to building a team, and reveals how creating a culture of trust and flexibility helped her attract and keep loyal staff for years.

In this episode, you’ll also learn...

The struggles of being a business owner
The importance of taking CEO time to review your own business health
How to focus on leading your business

To learn more about Lynn, click here.

Connect with her on LinkedIn.

Time Stamp

01:23 – Lynn shares her journey from corporate to entrepreneurship
03:37 – Lynn’s vision for supporting small business owners
04:18 – The challenges of being on your own as a business owner
05:22 – Why small businesses struggle & how lack of knowledge hurts them most
06:41 – Getting caught up in growth & forgetting to review your own numbers
07:51 – The value of CEO days & looking at your business health
08:49 – Why even bookkeepers shouldn’t do their own books
10:17 – The difference between detail-oriented & problem-solving bookkeepers
12:22 – Knowing your strengths & weaknesses as an owner
15:38 – Lynn’s hiring experiences & lessons learned in building a team
18:14 – How flexibility & trust created a loyal workforce
22:12 – The impact of culture on retention & business success

EP486: Lynn Gagne-Webb – Building & Selling A Bookkeeping Firm - Part 1

The Successful Bookkeeper Podcast