In this SaaStr podcast episode, Maggie Hott from OpenAI shares her experiences and tactical advice on building high-performing sales organizations. She covers key areas such as hiring the right team by avoiding the logo trap and focusing on chaos translators, building teams that thrive through authentic leadership and customer obsession, and scaling sustainably by blending internal and external talent and aligning incentives. Hott also provides a rapid-fire playbook of common go-to-market mistakes founders make, emphasizing the importance of customer success, strategic storytelling, and thoughtfully combining product-led and sales-led growth strategies, using examples from her experiences at OpenAI, Slack, Webflow, and other successful companies.
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