351: Transform Your Freight Forwarding Business, with GoFreight

In this episode of Let's Talk Supply Chain, Sarah interviews Rik Walters, VP of Marketing at GoFreight, about GoFreight's freight forwarding and management software designed for small to medium-sized businesses. Rik explains how their platform helps freight forwarders reduce costs, streamline operations, and improve profitability through features like shipment management, documentation, customer compliance, and financial management. They discuss the importance of visibility and tracking, highlighting how GoFreight's solution minimizes demurrage and detention fines, leading to significant cost savings for customers. The conversation also covers GoFreight's customer-centric approach, emphasizing customer obsession and trust, and strategies freight forwarders can adopt to bolster their businesses. Rik shares a case study illustrating how GoFreight's easy-to-use platform and customer support helped a client quickly onboard and improve their operations. He also discusses how a recent Series A funding will boost GoFreight's growth and customer offerings through investments in product development, innovation, and partnerships.