11 Ways to Improve Accountability

In this episode of The Better Leadership Team Show, Mike Goldman discusses accountability, a topic many leaders find challenging. He addresses the common complaint of CEOs struggling to hold their teams accountable and explores why accountability often breaks down, citing lack of clarity and consistent follow-up. Goldman emphasizes that leaders must model accountability themselves, as they get what they tolerate and what they model. He then provides 11 actionable ways to increase accountability, including defining KPI, behavioral, functional, project/priority, and task accountabilities, as well as implementing effective meeting rhythms like quarterly planning and weekly accountability meetings. He also stresses the importance of cascading communication, using a planning tool, and, most importantly, modeling accountability to foster an environment where team members feel comfortable admitting when they need help.