Josh Bersin discusses the psychological and soft skills aspects of AI transformation in the workplace. He emphasizes the importance of employees becoming AI literate and proactive in using AI to improve productivity. He highlights the shift from being execution-oriented to creation-oriented, challenging existing processes, and fostering curiosity and iteration. Bersin also introduces the concept of the "super manager" who encourages and facilitates AI-driven innovation within their teams. He touches upon an upcoming project with Kathy Endres and Workday to assess AI maturity and develop governance models, inviting listeners to share their AI implementation experiences.
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