In this episode of Lunch With Norm, we sit down with Kashif Zafar, a leading voice in AI automation and eCommerce strategy, to explore how AI agents are revolutionizing the way Amazon sellers operate in 2025.

Kashif shares real-world use cases of deploying AI agents to handle everything from customer service and inventory planning to ad optimization and keyword strategy — giving sellers back their time while increasing profit margins. You’ll hear how smart sellers are no longer treating AI as just another tool — they’re building systems that think, adapt, and scale with their business.

Kashif breaks down the mindset shift required to win in today’s AI-driven landscape, how to delegate decision-making to machines without losing control, and the major mistakes sellers are still making with automation. This isn’t just about ChatGPT — it’s about intelligent systems that run your backend, protect your margins, and help you scale faster than ever before.

If you're still trying to keep up with manual tasks, inconsistent VA teams, or outdated SOPs, this episode will show you what’s possible when you leverage next-generation AI tools built for Amazon sellers.

Learn what’s working now, what’s coming next, and how to future-proof your business before it’s too late. Whether you're an FBA seller, DTC brand, or eCommerce agency, this conversation is packed with high-level insights, tools, and tactical ideas you can implement today.

Timestamps

00:00 – Amazon Ads Are Changing

02:37 – AI Innovation for Sellers

05:30 – AI as Digital Teammate

09:15 – Smart Brands Using AI

11:58 – AI Agents at Gentex

14:38 – How Agents Are Built

17:53 – Life as an AI Founder

20:46 – GenAI Use Cases

24:03 – Retailers Adopting AI

27:45 – Future of AI Agents

30:50 – Testing AI Tools

35:23 – Tool Selection Tips

40:35 – AI Image Optimization

43:58 – AI & Amazon Flywheel

47:13 – Live Audience Questions

50:01 – Getting Started With AI

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This episode is brought to you by Flat World Network:

Hey Amazon sellers, Norm here! I’ve just launched my new agency, Flat World Network. If your listings aren’t converting or your sales have hit a ceiling, you’re not alone. We help sellers unlock 30% more Amazon sales in just 90 days, using real strategies that work across listings, ads, and backend setup.

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Flat World Network - https://flatworldnetwork.com/

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Start. Scale. Exit. Repeat - https://www.amazon.com/Start-Scale-Exit-Repeat-Entrepreneurs/dp/B0CYWGZ6YL

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Lunch With Norm - The eCommerce & Amazon FBA Podcast