Episode 510 Key Strategies for Employee Retention with Drew McLellan

In this solo cast episode of the "Build a Better Agency" podcast, Drew McLellan discusses strategies for agency owners and leaders to build and retain strong teams. He emphasizes the importance of detailed job descriptions that outline responsibilities, KPIs, and career paths, as well as a structured onboarding process and regular one-on-one meetings between employees and supervisors to foster professional growth. McLellan also touches on quarterly mini-reviews and annual reviews to evaluate performance and set future goals, and he suggests creating personal connections with employees through social outings. The episode provides actionable insights for agency owners to invest in their employees' development and create a supportive ecosystem that encourages long-term commitment and success.