BE 437: Rest Assured, This Phrase Will Put Your Customers at Ease

In this episode of the Business English podcast, Lindsay and Michelle discuss the phrase "rest assured" and how to use it to instill confidence in business situations. They explore the meaning of the phrase, its common usage in corporate settings and PR, and provide examples of how to use it with clients, bosses, and coworkers. They also discuss alternative phrases to show confidence, such as "on top of it" and "in good hands." The hosts emphasize that using these phrases effectively requires backing them up with substance and providing context to reassure others. They conclude with a role play demonstrating the use of these phrases and a discussion on building confidence in professional relationships.