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Hello and welcome to the DTC Podcast with Eric Dyck. Today, we’re joined by Jason Prowd of AMP / Lifetimely to dive into how DTC brands can move from data paralysis to strategic action. Jason shares how cohort analysis, optimized subscription offers, and behavioral triggers unlock new revenue.

Explore Lifetimely by AMP: https://useamp.com/products/analytics?utm_source=dtcnewsletter&utm_medium=podcast&utm_campaign=lifetimely&utm_content=trylifetimely

Key Insights:

Retention vs Acquisition: Why the second-half funnel yields better ROI

Cohorts over Averages: Finding hidden cohorts with 2× LTV and reallocate spend

Subscription Strategy: Optimize first-order vs ongoing discounts, plus surprise incentives

Test Culture: Run 2–4 week experiments, build a feedback loop for continual learning

Behavioral Flows: Triggered campaigns outperform generic campaigns

This episode is packed with analytical tactics for performance marketers, founders, and operators aiming to optimize LTV and margins.

Timestamps:

00:00 - Why customer insights need constant validation

02:00 - The danger of tracking too many metrics

04:00 - How to find hidden revenue in underused cohorts

08:00 - Lifetime value vs volume-driven strategies

14:00 - How Lifetimely gives actionable analytics

23:00 - Rethinking subscription discount structures

29:00 - Flows vs campaigns in retention

32:00 - Importance of behavior-based triggers and referral timing

Hashtags:

#EcommerceData

#CustomerInsights

#DTCMarketing

#LTVStrategy

#SubscriptionOptimization

#EmailMarketing

#RetentionStrategy

#CohortAnalysis

#MarketingAnalytics

#Lifetimely

#AmpByShopify

#FlowsVsCampaigns

#CustomerSegmentation

#IncrementalRevenue

#MarketingStrategy

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Bonus: Why You're Looking at the Wrong Data: Cohorts vs Averages with Lifetimely's Jason Prowd

DTC Podcast