In this episode of the CLIA Cruise Podcast, Andy Harmer interviews Lynn Narraway, Vice President UK and EMEA for Seabourn, to discuss her extensive career in the cruise industry and the evolution of cruise travel. Lynn shares insights into how technology and customer demographics have changed over the years, emphasizing the importance of personal connection and storytelling in marketing cruises. She highlights Seabourn's focus on providing unique experiences, particularly through their expedition ships and commitment to sustainable tourism, and also touches on the brand's strategies for attracting new customers by focusing on destinations and the value of cruise holidays.
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