Agency owners wear many hats and certainly one of the most important is leader. There are days when that’s easy and even fun. And then, there are days like the ones we’ve been having lately, when the weight of that role can get pretty heavy. Our employees need us to guide them through these uncharted waters. And to do that, we need to stay calm, confident and compassionate. But how do you do that when you can’t even be in the same room.

The current COVID crisis is pushing teams and agency leaders to their limits. Fortunately, leadership and culture expert Adam Carroll has tools and insights that will help you show up to be the best leader possible; in a time when that leadership is sorely needed.

In this episode, Adam and I talk about how to manage and stay aligned with a dispersed team, how to hold everyone accountable, and how to create connections that will survive and thrive beyond the crisis. Adam’s advice is pragmatic and actionable. You’ll be able to put it into play immediately.

A big thank you to our podcast’s presenting sponsor, White Label IQ. They’re an amazing resource for agencies who want to outsource their design, dev or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here.

What You Will Learn in This Episode:

Advice for agency owners on how to lead their team while working remotely
How agency owners can be authentic and compassionate and still hold the team accountable
The HEAT framework and how agency owners and leaders can deploy it throughout the organization
The importance of shared ownership and the elements you need to create it
What agency owners should be aware of as they transition to a virtual environment
How to reinforce the team aspect of your agency, despite not physically being together

Subscribe to Build A Better Agency!

Ways to Contact Adam Carroll:

Website: http://renzoexperience.com/
LinkedIn:
- https://www.linkedin.com/in/adamcarrollspeaks/
- https://www.linkedin.com/company/renzoexperience/about/
Facebook: https://www.facebook.com/renzoexperience/
Twitter: @AdamCarroll

Tools & Resources:

AMI’s covid-19 survival resources page

EP 236: Lead your agency through difficult times and remote working with Adam Carroll

Build a Better Agency Podcast