In this episode of RevOps Unboxed, Sandy Robinson interviews Chris Hunter, Senior Project Manager of Sales Technology and Operations, and SK Ramakuru, Director of Sales Productivity Strategy and Analytics, both from MongoDB. They discuss the evolving role of RevOps, emphasizing the importance of adapting to new technologies like generative AI and process engineering. Chris and SK share insights on managing complex tech stacks, consolidating tools, and driving adoption through effective communication and stakeholder engagement. They also explore the shift in lead generation strategies due to AI, the need for curated lead lists, and the significance of cross-functional collaboration through program-based approaches rather than siloed projects, highlighting the necessity for RevOps professionals to upskill and embrace AI to optimize processes and data quality.
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