In this episode of Dive Club, Ridd interviews Ryo Lu, one of the first designers at Notion, to explore the design process behind Notion's recent AI launch. Ryo discusses the importance of user research in understanding user needs and acceptance levels of AI, detailing the system-thinking approach to designing AI as a customizable building block within Notion. They discuss balancing simplicity and power for diverse users, the async feedback process using Notion docs, and the collaborative relationship between design and engineering. Ryo emphasizes the need for clear communication and breaking down traditional role boundaries to foster innovation and improve the user experience.
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