In this episode of the Ecommerce Coffee Break podcast, host Claus Lauter interviews Adam Melenkivitz, founder of Test Squared, about obtaining authentic Amazon reviews while adhering to Amazon's rules. Adam explains the importance of authentic reviews for building consumer trust and brand reputation, and he highlights the risks associated with using black hat tactics, including substantial fines from the FTC. He introduces Test Squared as a platform that connects e-commerce brands with vetted Amazon testers who make verified purchases and provide honest feedback, emphasizing the importance of genuine reviews, both positive and negative, for optimizing product listings and messaging. Adam also shares insights into product categories that perform well with reviews, the process of matching brands with testers, and the timeline for collecting reviews, noting that 20 authentic reviews can significantly impact a product's ranking.
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