In this episode of the CDG podcast, Yossi interviews Monik Pamecha, CEO of Toma, an AI startup for car dealerships. Monik shares Toma's origin story, starting with a pilot project in Oklahoma, and how direct engagement with dealership staff revealed the need for AI to alleviate repetitive tasks and improve customer experience. They discuss how Toma's AI agents are customizable for each dealership, learning from interactions to provide tailored solutions. Monik also discusses the company's recent $17.2 million funding round led by Andreessen Horowitz and how the capital will be used to expand the platform's capabilities across various dealership departments and improve customer experience. She also touches on how customer tolerance of AI has evolved and envisions a future where AI-driven personalization transforms the car buying and servicing experience, making it more seamless and enjoyable.
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