In this episode of the Andy Stanley Leadership Podcast, Andy interviews Dan Heath, author of "Reset, How to Change What's Not Working," about how leaders can effectively hit the reset button when systems or processes become ineffective. Dan introduces a two-part strategy: identifying leverage points and restacking resources. The conversation covers practical approaches such as going to see the work being done, considering the goal of the goal, and targeting constraints to discover areas that need resetting. Dan emphasizes the importance of reallocating resources, tapping into existing motivation within an organization, and accelerating feedback loops to drive meaningful change. They discuss real-world examples, including Chick-fil-A's drive-thru efficiency and Frank Blake's leadership at Home Depot, to illustrate these principles.
