In this episode of the podcast, Kwame Christian interviews Nashater Deu Solheim, a psychologist and leadership coach, about her book, "The Leadership PIN Code," and her approach to building effective relationships and influence. Nashater explains her ABC framework—Advanced Preparation, Body Language, and Conversation—emphasizing the importance of preparation and non-verbal communication. They discuss common mistakes in preparation, such as focusing on one's own agenda, and delve into the nuances of body language, including seeking feedback and managing defensiveness. Nashater shares counterintuitive strategies for conversations, such as avoiding "why" questions and using open-ended inquiries to foster curiosity and gather information. She provides practical advice for leaders to improve their communication and build stronger connections.
