Our guest today is Therese Longo, an expert in Human Performance Technology (HPT), who has dedicated her career to enhancing how organizations develop their people. Therese’s approach shifts the focus from traditional competency and behavior-based models to accomplishment-focused strategies that drive real results. She realized that while training is often seen as the go-to solution for performance issues, it doesn’t always address the root of the problem. Her journey into HPT began when she connected with mentors and industry leaders, leading her to adopt innovative techniques that emphasize measurable outcomes and sustainable growth.

In our conversation, we explore how accomplishment-focused methods can transform performance management systems and talent development processes. Therese emphasizes the importance of understanding the full scope of human performance rather than just relying on training. By leveraging HPT principles, she guides us on how to identify what truly drives success in our teams and organizations.

This episode is a deep dive into rethinking performance management, offering practical insights on how we can shift from generic training to strategies that foster meaningful accomplishments and lasting impact.

Key Takeaways:

1. Accomplishment-Focused Approach: Shifting focus from traditional competency models to accomplishment-driven strategies can lead to better performance outcomes.

2. Training Isn’t Always the Solution: While training can help, it often doesn’t address the full scope of performance issues; understanding the root causes is crucial.

3. Human Performance Technology (HPT): HPT provides a framework to analyze and improve human performance by focusing on measurable accomplishments.

4. Identifying Performance Gaps: Therese emphasizes the importance of pinpointing specific areas that impact performance rather than applying generic training solutions.

5. Sustainable Growth: By leveraging HPT principles, organizations can create more effective, long-term improvements in their talent development and management processes.

Resources Mentioned:

Dr Carl Binder’s performance thinking networks - https://www.sixboxes.com/
Human Competence, book by Tom Gilbert - https://www.amazon.com/s?k=human+competence+thomas+gilbert&hvadid=580634968296&hvdev=c&hvlocphy=9198637&hvnetw=g&hvqmt=e&hvrand=3887849253128253945&hvtargid=kwd-411443381008&hydadcr=22592_13493326&tag=googhydr-20&ref=pd_sl_6z1t5nwdh5_e
For a Performance Profile template, reach out to Therese at tlongo@radcomservices.com

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Practical Insights to Rethink Performance and Unlock Success with HPT | Therese Longo

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