In this episode of Decoder, Nilay Patel interviews Dara Khosrowshahi, the CEO of Uber, about the company's current strategies and future vision. They discuss Uber's evolution from a simple ride-hailing app to a comprehensive "everyday app," exploring new features like Route Share and commuter subscriptions designed to increase user engagement and offer trade-offs between price and convenience. Khosrowshahi addresses Uber's relationship with public transportation, autonomous vehicles, and the potential impact of AI agents on their platform, while also diving into the complexities of managing a global matrix organization and balancing innovation with profitability. The conversation also touches on Uber's approach to safety, liability, and the evolving dynamics between Uber, its drivers, and fleet operators in an increasingly autonomous future.
