In this episode of Training Data, Amit Bendov, CEO and founder of Gong, discusses the evolution of Gong from a transcription tool to a revenue intelligence platform and his predictions for the future of sales teams. Amit shares his insights on the role of AI in sales, CRM's future, and the importance of customer focus. He reflects on Gong's early days, competition, and the company's commitment to innovation. Amit also addresses the impact of generative AI on sales productivity, the use of AI agents, and the challenges and opportunities in the sales tech industry. He emphasizes the need for trustworthiness in AI applications and anticipates changes in sales team composition, driven by AI-powered tools.
