How Novant Health’s CDIO Is Scaling AI and Future-Proofing Healthcare

This episode explores Novant Health's digital transformation and technology strategy, led by Chief Digital and Information Officer Onyeka Nchege. Against the backdrop of Novant Health's growth from a $10 billion to a projected $30 billion organization, Nchege discusses the critical role of IT in ensuring seamless technical transitions, emphasizing scalability through cloud-based solutions and a comprehensive EMR system. More significantly, the conversation highlights Novant Health's commitment to team cohesion and cultural values, fostering professional development through mentorship programs and feedback sessions. As the discussion pivoted to innovation, Nchege detailed the Novant Health Institute for Innovation in Artificial Intelligence, focusing on responsible AI practices and governance structures to protect patient data while enhancing care delivery and operational efficiency. For instance, robotic process automation in administrative tasks and computer vision technology in radiology are improving outcomes and access. Emerging industry patterns reflected in Novant Health's approach include personalized medicine, telehealth services, and a cautiously fast adoption of predictive modeling, all aimed at defining the hospital of the future and improving patient experiences.