The Learning Leader Show with Ryan Hawk

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Notes

"Average players want to be left alone. Good players want some coaching. Great players want the truth."
It is not a company’s job to give work-life balance to someone. And he is not balanced. He’s on 24/7. It was refreshing to hear the real story from someone who is running a company. As Dr. Julie Gurner said on episode #538, “People will tell you in books that you have to live a 'balanced life,' but if we are completely honest, almost all great things are born from periods of imbalance.”
Make the most of your 2% moments. 98% of the time, life is just happening… But every once in a while, you’ll have the 2% opportunities. Like when he met his wife, or interviewed with Kendra Scott. It’s on us as leaders to be ready to make the most of those 2% moments.
Tom's relationship with Kendra: “We’ve been through so many hard things together.” Those hard times can forge a strong relationship, or they can break you. Remember that the next time you’re going through something tough with someone else. It’s an opportunity to fortify a relationship.
Hiring - Play your position well. Know what you're good at. Don't have to like teammates, but do need to love them. Learn from mistakes.
Work is like family. But you don't fire your family... Discipline comes from a place of love.
Read: The Way of the Shepherd
Goal maniac - After failing at his first job interview, he asked for another shot and showed up the next day with pages of goals.
Tom's Strengths - immediate urgency, insatiable need to win, good problem solver, better when things are hard.
How do you navigate slow walkers? It's hard. Need patience and thoughtfulness too.
What are the must-haves to be hired as a leader with Tom? Good human. Win + Kindness + Compassion.
Tom claims that he is not a good interviewer. Gets help from the team. It is a rigorous process.
- He wants people who have gone through hard things. "Living through struggle makes people better." Grit.

634: Tom Nolan (CEO of Kendra Scott) - 2% Moments, Setting Big Goals, Being Unbalanced, Moving Fast, Coaching High Performers, & Going Through Hard Things Together

The Learning Leader Show With Ryan Hawk