How Human Intelligence Can Guide Responsible AI in the Workplace (an Interview with Kevin Heinzelman)

In this episode of the Digital HR Leaders podcast, David Green interviews Kevin Heinzelman, Senior Vice President of Product at WorkHuman, about the intersection of AI and human-centric HR practices. They discuss how HR leaders can maintain control over AI-driven processes, embed ethical practices, and leverage human intelligence to drive impactful and inclusive outcomes. Kevin emphasizes the importance of authentic recognition data in AI training, using WorkHuman's Human Intelligence 25 release as an example of how AI can elevate organizational culture and support skills-based initiatives. The conversation also covers strategies for protecting data from biases and integrating human intelligence into talent management, highlighting the need for HR to embrace AI while ensuring the human element remains central to workplace culture.