How Wolters Kluwer Became a Cloud-First, AI-Driven Enterprise with CIO Mark Sherwood

This episode explores Wolters Kluwer's transformation into a tech-centric company, its cloud journey, and AI integration, guided by CIO Mark Sherwood. Against the backdrop of Wolters Kluwer's 187-year history, Sherwood details its evolution from a publishing house to a technology-driven organization, emphasizing its five divisions: healthcare, legal, tax, finance, and corporate performance. More significantly, Sherwood outlines his role, which includes technology, global information systems, and business relationship management, highlighting the importance of bridging the gap between business and technology. As the discussion pivoted to the company's cloud transformation, Sherwood underscores the early adoption of a multi-cloud strategy and containerization, contrasting it with less efficient lift-and-shift approaches. In terms of AI, Sherwood notes that half the company's products leverage AI to enhance information accessibility and accuracy, while also addressing the critical need to safeguard intellectual property in the age of generative AI. Emerging industry patterns reflected in Wolters Kluwer's journey include a culture that embraces risk and change, a commitment to diversity and inclusion, and a focus on data strategy and governance to drive AI innovation.