Have you been feeling a bit disconnected from your team lately? And, you’re not sure what to do about it?

One of Bill’s clients went from 30 people to 180 people and it became difficult to keep track of everyone. It also created a lot of miscommunication, so much so, that the culture began to turn into a distrustful one.

The tool that Bill used to get everyone on track and to gauge employee satisfaction is the Employee Net Promoter System, where it asks a series of questions to figure out if someone is a right fit for the company, why they love the company, so that you can preserve those values, and to determine who wasn’t the best fit for the organization.

Resources:

Scaling Up for Business Growth Workshop: Take the first step to mastering the Rockefeller Habits by attending one of our workshops.

Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.)

Bill on YouTube

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Scaling Up is the best-selling business growth book by Verne Harnish and our team of coaches. My name is Bill Gallagher, host of the Scaling Up Business Podcast and a leading coach.

We help leadership teams with 4 Decisions around People, Strategy, Execution, and Cash and the 5th Decision about what kind of leader you want to be. Our purpose is helping you Scale Up successfully and beat the odds of business growth success.

Tuesday’s Tips — Engagement and eNPS

Scaling Up Business with Bill Gallagher