Lisa Singh has spent the past six months working overnight on the subway platforms of New York, where homelessness, mental illness, drug addiction and crime had been unfolding as overlapping crises. Since Lisa had taken the job, a woman died after being lit on fire on an F train at Coney Island, a man was pushed into the path of an oncoming train in Manhattan, and other riders were shoved, punched and stabbed in unprovoked attacks.

Before this work, Lisa had spent years as a nurse in a psychiatric emergency room, so she knew how difficult it could be to treat schizophrenic or bipolar patients who couldn’t always advocate for themselves. Now, she has the power to order involuntary removals of people with mental illness and hospitalize them for up to 72 hours, and she can use the orders at her discretion to remove mentally ill people who cannot meet their basic needs — even if they aren’t acting dangerously toward others.

This story follows Lisa through several shifts in the New York City subway. The piece was reported, written and read by Ruby Cramer. Audio production and original music by Bishop Sand.

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