What makes a great project manager in the residential construction world? Matt and Risinger Build business partner, Tim Hill, sit down to discuss what they’ve come to define as a GREAT project manager. Drawing on years of experience, they identify five essential qualities:

Leadership
Collaboration
Communication
Work Ethic
People Management

Great project managers earn the respect of their teams through fairness, transparency, and deep knowledge. They must also collaborate effectively with everyone involved—from clients and design professionals to subcontractors and suppliers. Strong communication skills are key, with an emphasis on sharing updates early and often, especially when things go wrong. Weekly written progress reports, regular client meetings, and proactive problem-solving help keep projects on track. A solid work ethic is another cornerstone: successful PMs do whatever the project demands, even if that means working late or on weekends. They’re not just clocking hours—they’re taking ownership. People management, the fifth trait, ties everything together. PMs need emotional intelligence, adaptability, and the ability to influence and motivate a wide range of personalities.

Matt and Tim also discuss the value of critical and logical thinking, which underpins all five qualities. They recommend using tools like PSP testing to evaluate applicants’ soft skills and cognitive strengths. Tune in for practical guidance for builders aiming to grow exceptional teams.

Thank you to episode sponsor Viewrail! Learn more at viewrail.com.

Find Tim on the Web:

Website: https://risingerbuild.com/
Instagram: @risingerbuild_atx & @tim_risingerbuild

Find Matt and The Build Show on the web:

Build Show Videos: https://buildshownetwork.com/go/mattrisinger
Instagram: @risingerbuild and @thebuildshow
YouTube channel: https://www.youtube.com/@buildshow
Website: https://buildshownetwork.com/

Save the Date for Build Show LIVE 2025 in Dallas, TX: October 16-18, 2025!

Save the Date for Build Show LIVE 2025 in Dallas, TX: October 16-18, 2025!

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What Makes a Great Project Manager

The Build Show Podcast