Takeaways

Shoptalk Spring featured a disco-themed atmosphere and discussions on the golden age of retail.
Personalization is becoming a key focus for retailers, enhancing customer engagement.
Gen Z is showing renewed interest in shopping at malls following the pandemic.
Networking events are crucial for building relationships in the retail industry.
Retailers face unique challenges, such as those in military retail environments.
Geographic differences impact retail strategies and customer preferences.
Customer experience is paramount, with calls for dedicated experience officers in retail.
The physical store remains a vital destination for consumers, not just a transactional space.
Experiential retail is evolving, integrating technology to enhance customer interactions.
Retailers must blur the lines between online and offline experiences to meet customer expectations.

Chapters

Coresight Research is a research partner of Shoptalk Spring 2025. Read all our coverage of the event here.

Inside Shoptalk Spring: Vegas Vibes, Disco Dreams and Retail’s Golden Age

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