Become a better communicator: Specific frameworks to improve your clarity, influence, and impact | Wes Kao (coach, entrepreneur, advisor) | Lenny's Podcast: Product | Growth | Career | Podwise
This episode explores the art and science of effective communication, particularly within executive settings. Against the backdrop of common communication pitfalls like unclear explanations leading to confusion and apathy, Wes Kao emphasizes the importance of self-reflection and agency in improving communication skills. More significantly, the discussion delves into practical tactics and frameworks, such as the "sales then logistics" approach (prioritizing the 'why' before the 'how') and the "MOO" (Most Obvious Objection) framework for anticipating potential pushback. For instance, a case study illustrates how focusing on the benefits of a task, rather than solely on the logistics, significantly improved team buy-in. The conversation also covers concise writing techniques, emphasizing preparation and the importance of rereading before sending, along with the use of "signposting" words to enhance clarity. Finally, the episode touches upon managing up, giving feedback effectively, and delegating tasks while maintaining high standards, highlighting the CDAF framework (Comprehension, Excitement, De-risk, Align, Feedback) as a useful tool. What this means for professionals is a potential significant improvement in efficiency and impact through mindful communication strategies.
