Caterpillar CIO Jamie Engstrom on AI, Data Strategy, and the Future of Smart Manufacturing | Technovation with Peter High (CIO, CTO, CDO, CXO Interviews) | Podwise
This episode explores the role of information technology in a large, global manufacturing company, Caterpillar. Against the backdrop of Caterpillar's 100th anniversary and its position as a leading manufacturer of construction and mining equipment, the conversation focuses on the Chief Information Officer's (CIO) responsibilities and her team's strategic shift from transactional to more strategic IT work. More significantly, the discussion details the collaboration between the CIO, Chief Digital Officer, and Chief Technology Officer, highlighting their distinct yet interconnected roles in driving digital transformation. For instance, the CIO emphasizes the importance of a robust data strategy, illustrated by the implementation of AI-powered condition monitoring advisors that significantly reduce diagnostic time for equipment issues. The episode further delves into Caterpillar's approach to supply chain optimization using data-driven platforms and the company's long-standing and increasing use of AI, particularly in smart manufacturing and improving customer experiences. This showcases how a legacy company is leveraging technology to enhance efficiency, improve customer service, and maintain a competitive edge in a rapidly evolving technological landscape.
