This is Part 1 of 2 with Zi Yong Chua, Carro COO on his journey driving Gen AI transformation in the pan-Asia used car platform.

Timestamps

(01:19) How Zi Yong joined Carro after PayPal, Alipay, and his own ventures;

(04:41) Zi Yong's first order of business as COO, refining Carro's internal data processes for better productivity;

(08:20) How Zi Yong linked productivity gains to end business results;

(12:59) Zi Yong's three principles on leveraging Gen AI;

(19:18) Stay tuned for part 2 on how these principles impacted Carro's Gen AI journey and the ROI of their Gen AI transformation

About who you are on call with

Zi Yong is the Chief Operating Officer at Carro. He drives the "People, Process, Technology" transformation within Carro, ensuring that Asia Pacific's fastest growing automotive marketplace remains at operational excellence as it continues to grow rapidly. He is focused on digitising workflows, enabling automation and data-driven insights within the organisation.

Zi Yong brings more than 15 years of experience from the Internet and e-payments industry, with roles in global giants like PayPal and Ant Group. In his 5 years in Ant Group, he led Product teams and projects with Paytm and Touch N Go Digital, helping them become ‘super app’ in their respective markets. He was also the principal inventor of a patent for payment system decision making during his time in Ant. Back in 2009 while still in university, he founded his own venture-backed mobile payment company, and was one of the early drivers of the Android developer scene in Singapore.

Connect with Zi Yong

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Directed by Paulo Joquiño

Produced by Paulo Joquiño

The content of this podcast is for informational purposes only, should not be taken as legal, tax, or business advice or be used to evaluate any investment or security, and is not directed at any investors or potential investors in any ⁠⁠⁠⁠⁠⁠Insignia Ventures⁠⁠⁠⁠⁠⁠ fund. Any and all opinions shared in this episode are solely personal thoughts and reflections of the guest and the host.

[Part 1 of 2] Must listen call before you undergo Gen AI transformation | On Call with Carro COO Zi Yong Chua

The On Call with Insignia Podcast