This podcast interviews Dr. Marc Brackett, founder of the Yale Center for Emotional Intelligence, about the importance of emotional intelligence in leadership and organizations. The hosts and guest discuss the pervasive gap between acknowledging emotional intelligence's importance and actively implementing training and cultural changes to foster it. Dr. Brackett highlights five key reasons why emotions matter: driving attention, decision-making, relationships, mental health, and performance. He emphasizes the need for leaders to cultivate a non-judgmental, empathetic, and actively listening approach, promoting "permission to feel" as a crucial strategy for emotional regulation. The discussion also covers practical strategies for managing emotions, including the RULER model and the concept of "meta-moments," ultimately aiming to help leaders build more emotionally intelligent and productive teams.
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