This Business English podcast episode discusses when hesitation is acceptable and unacceptable in American business culture. The hosts define hesitation, explore verbal and nonverbal cues, and offer three strategies to overcome it: buying time with filler phrases and strategic comments, practicing taking action in low-stress situations, and focusing on the end goal. They suggest phrases like "That's a fantastic question; I'd love to follow up on that" to buy time and emphasize the importance of practicing decisive action to build confidence. Listeners are encouraged to practice these techniques to improve their professional communication and avoid misinterpretations of competence.
