Points of Interest

0:00 – 0:32 – Show Introduction & Guest Introduction: Marcel introduces Tim Thompson, Owner and Chief Revolution Thinker at RevThink. He shares how they met at the MYOB conference, where they bonded over deep discussions on agency profitability and creative business management.
0:33 – 2:25 – Tim’s Background & The Journey to RevThink: Tim shares his career transition from Hollywood production, where he worked with legends like Ridley Scott and Steven Spielberg, to consulting creative studios. His firm, RevThink, now supports 750+ creative agency owners worldwide in building financially stable businesses.
2:26 – 5:00 – The Challenge of Balancing Creativity & Profitability: Tim explains how many creative entrepreneurs struggle to balance financial discipline with artistic freedom. The industry often pushes efficiency metrics like utilization rates, but creative businesses need a different approach to pricing, budgeting, and decision-making.
5:01 – 7:32 – The Shift from Cost-Plus Pricing to Value-Based Models: Marcel and Tim discuss the shift from hourly billing and cost-plus pricing to value-based models. Agencies that fail to adapt often undercharge and overdeliver, leading to profitability struggles.
7:33 – 10:55 – How Agencies Can Ensure They’re Charging Enough: Tim introduces The Splits Method, a framework that separates costs into direct (project-related) and indirect (overhead). This helps agencies better understand where their money is going and ensures that profit is baked into pricing from the start.
10:56 – 14:25 – The Power of Profit as an Expense: Tim challenges agencies to treat profit as an expense, meaning it should be allocated first before deciding how much to spend on project costs. This ensures business sustainability and long-term financial stability.
14:26 – 17:00 – The Seven Ingredients for a Thriving Agency: Tim introduces RevThink’s Seven Ingredients framework—Creative, Production, Sales, Marketing, Operations, Finance, and Entrepreneurship—which helps agency owners optimize their business holistically as they scale.
17:01 – 19:50 – Overcoming the Fear of Raising Prices: Many agencies negotiate against themselves, fearing clients won’t pay more. Tim explains how agencies can increase their rates or adjust project scope to maintain profitability without sacrificing client relationships.
19:51 – 23:30 – The Production Roll-Up: A Simple Meeting to Keep Projects on Track: Tim shares his method for a weekly production roll-up meeting, where agency teams quickly review: Creative quality, Client relationships, and Profitability.
23:31 – 26:55 – The Importance of Profitability for Business & Personal Freedom: Marcel and Tim discuss why profitability isn’t just about numbers—it’s about freedom, growth, and legacy. Many agency owners unknowingly sacrifice their financial future because they aren’t pricing or managing projects correctly.
26:56 – 29:30 – Why Business Owners Must Stop Negotiating Against Themselves: Many agency owners undercharge out of fear that clients won’t pay more. Tim encourages owners to ask for what their work is truly worth and, if needed, target better clients who understand the value they provide.
29:31 – 32:10 – The Role of Entrepreneurship in Agency Growth: Tim discusses the entrepreneurial mindset required to scale a creative agency while managing financial risks. He explains how business growth, personal wealth, and legacy planning must be aligned.
32:11 – 35:50 – How Agencies Can Adapt to Industry Changes & Maintain Profitability: Marcel and Tim analyze industry shifts, including advances in technology, changing client expectations, and pricing pressures. They discuss how agencies can innovate and stay competitive in a rapidly evolving market.
35:51 – 38:20 – The Moral Argument for Running a Profitable Business: Marcel and Tim discuss why being profitable is a responsibility, not just a goal. A profitable agency provides stability for employees, fosters innovation, and allows owners to reinvest in their vision.

Show Notes

Balancing Creativity and Profitability, With Tim Thompson

The Agency Profit Podcast