“I remember being on Zoom and we saw our colleagues' children, people got personal and talked about the health challenges they were dealing with or that a family member was dealing with. I saw leaders and bosses having to have that same transparency. It was human to human. Since the workplace has evolved, employees are expecting that same transparency. They're expecting the same collaboration. And what they want specifically for the next generation of workers is the ability to contribute meaningfully to the decisions that impact their work.”
-Dr. Angela Jackson

Dr. Angela Jackson, founder of Future Forward Strategies and author of The Win-Win Workplace, shares how investing in employee well-being can boost productivity, profitability, and retention. She explains why traditional top-down management no longer works and how small businesses can create thriving workplaces by listening to employees and offering flexibility.

In this interview, you'll learn:

Why empowering employees leads to 23% higher profitability
How small businesses can compete with larger firms by offering flexibility
How to measure the ROI of employee engagement

To learn more about Angela, click here.

Connect with her on LinkedIn.

To order her book, The Win-Win Workplace, visit this link.

Time Stamp

02:00 - Dr. Angela Jackson and her background
04:50 - Career journey and inspiration behind The Win-Win Workplace
04:51 - Research on aligning employee well-being with business success
08:39 - Why top-down decision-making is outdated
13:59 - The importance of flexibility in modern workplaces
19:01 - Small bookkeeping firm example of flexible work policies
24:01 - Offering meaningful benefits to boost retention
29:01 - Addressing benefit abuse and tracking productivity
33:01 - Key employee metrics and how to access the book

EP462: Dr. Angela Jackson - Why Employee Well-Being Drives Productivity & Profitability

The Successful Bookkeeper Podcast