It’s Breaking $5M Workshop week, and Jack and John are together in the studio for the first time! What happens when you get these two together? They talk about call centers, that’s what. They break down organizational changes driven by AI, adjustments to call center compensation and the broader implications for business efficiency.

They’ll also stress the importance of continuously negotiating with vendors to reduce costs and increase profitability. Networking and learning from industry peers is also highlighted as a vital resource for business growth and uncovering new strategies.

Turn communication into conversion with Hatch and its AI Agents, ready to handle follow-ups, reminders, email blasts, and more for your home service business. Save employee hours and book more leads with the power of Hatch.

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If you want to learn more about Service Scalers, get your own home services business website, and dominate the SEO and Google Ads game, then check them out today.

Episode Hosts: 🎤
John Wilson: @WilsonCompanies on X
Jack Carr: @TheHVACJack on X

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Contact: info@ownedandoperated.com

John Wilson, CEO of Wilson Companies

Jack Carr, CEO of Rapid HVAC

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John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC

#144 - Call Center Commission and Navigating HVAC Equipment Pricing

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast