This podcast episode features Mel Robbins interviewing trial lawyer Jefferson Fisher about his new book, "The Next Conversation." The discussion centers on strategies for handling difficult conversations, toxic people, and gaslighting, focusing on techniques to maintain control and de-escalate conflict. Fisher emphasizes the importance of shifting perspective, viewing difficult individuals as people seeking connection, and employing specific phrases like "Is this something we have to agree on right now?" to diffuse tension. Listeners gain practical tools, including the use of silence and controlled responses, to reclaim their power in challenging interactions and improve communication. The interview concludes with advice on managing one's own emotions and navigating interactions with narcissistic personalities.