This podcast interviews Taft Love, founder of Iceberg (formerly Iceberg RevOps), a company providing sales and marketing operations services to growing tech companies. The conversation focuses on Taft's evolving perspective on AI's role in GTM, shifting from initial skepticism to recognizing its value in tasks like distilling information and automating report generation. Taft details Iceberg's internal project building a bot to automate weekly client communication using AI, highlighting challenges like context window limitations and the need for prompt chaining. The discussion concludes with advice for the revenue operations community: prioritize strategy, process, then tools, and a call to action for listeners to connect with Taft on LinkedIn.
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