More Than a Feeling: The business value of a desirable workplace

This podcast features an interview with Jamie Hodari, CEO of Industrious, following CBRE's acquisition of the company. The conversation covers Hodari's new role leading CBRE's Building Operations and Experience segment, focusing on evolving workplace management and the importance of operational excellence across various asset types (offices, data centers, etc.). Hodari emphasizes that success is measured not just by occupancy but by the overall utility and enrichment the workplace provides employees, advocating for a shift from "real estate as a place" to "real estate as a service." He argues that the future of real estate hinges on operational expertise and data-driven decision-making, enabled by technology, to create desirable and productive spaces. The discussion highlights the need for real estate companies to become "killer operators" to remain competitive.