He started with an idea in his apartment—and built a $200M STR empire.

In this episode, Pierre-Camille Hamana, CEO of Hospitable, reveals the untold secrets behind scaling one of the biggest names in short-term rentals.

Hosted by Emanuele Pani and Mike Reilly, this is more than just another STR success story—it’s a blueprint for game-changing growth.

Here's what you'll learn:

- Most hosts settle for 5 stars. Here’s why that’s a failure..

- The mindset shift that turns 5-star reviews into 7-star experiences.

- How Hospitable scales with host feedback—this strategy made them $200M.

- The future of STR tech & direct bookings—what’s coming next.

- Why loyalty to the problem (not the solution) leads to unstoppable growth

Think you’re doing everything right?

You’re probably missing the secret that made Pierre-Camille’s empire possible.

It's time to build a business guests never forget.

01:10 - Guest Introduction: Pierre-Camille Hamana, CEO of Hospitable

02:30 - How Hospitable Grew Into a $200M Company

05:00 - Delivering a 7-Star Guest Experience

07:45 - Scaling a Tech Company with Customer Feedback

10:30 - Building a Fully Remote, High-Performance Team

13:15 - Why Hospitable Prioritizes the Problem Over the Product

16:40 - Mastering Direct Bookings with Fraud Protection

19:55 - Making STR Operations Seamless Through Automation

23:10 - The Future of STR Technology and Marketplaces

26:35 - Raising Capital from Users Instead of Investors

29:50 - Long-Term Vision: Scaling Hospitality with Purpose

32:20 - Final Advice: Staying True to Your Mission and Vision

Guest Bio:

Pierre-Camille Hamana is the founder and CEO of the vacation rental management platform Hospitable. With a software engineering and business management background, Pierre-Camille has dedicated his career to transforming the STR industry - specifically self-managers - through innovative technology solutions. Pierre started Hospitable to rent out his spare bedroom in Brussels in 2016. The company has since grown to help thousands of hosts run their vacation rentals, automating nearly 27 million reservations to date and 16 million messages annually on behalf of hosts.

Guest Link:

pc@hospitable.com

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Ep 230 - How He Built a $200M STR Empire from His Apartment with Pierre Camille's Playbook

Short Term Rental Secrets Podcast