In this episode of The Brainy Business podcast, Melina Palmer is joined by Ann Chow, the former CEO of AT&T Business, for an insightful discussion on what it means to "lead bigger" and how to incorporate inclusive leadership in today's evolving work environment. Ann, who made history as AT&T's first woman of color to hold the CEO position, shares her experiences and the lessons she learned throughout her 30-year career in telecommunications and technology.

Ann delves into the importance of understanding the different aspects of one's identity and how they contribute to effective leadership. She emphasizes the need to go beyond the traditional understanding of work as merely a place to go, advocating instead for a more integrated approach that acknowledges work as an essential part of life. Ann also discusses the impact of the pandemic on how we view work and the crucial role of human connection in leadership.

In this episode:

Discover the concept of "leading bigger" and its significance in achieving greater performance and impact.
Learn about the psychological and societal factors that lead us to "lead small" and how to overcome them.
Understand the difference between inclusion and belonging and how they apply to both workforce and work.
Explore the importance of aligning purpose, values, and performance in creating a culture of belonging.
Gain insights into the evolving expectations of leadership in the post-pandemic world.

Visit this episode’s page for important links, top recommended books and episodes, and a full transcript.

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The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics